Shipping Policy

Thank you for shopping with Graana's Kitchen.

We are committed to providing reliable shipping and keeping you informed throughout the delivery process.

Order Processing

• Orders are processed within 1–7 business days.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been processed, you will receive a confirmation email.

Shipping Time

Please note that shipping times are estimates and may vary due to customs processing, weather conditions, carrier delays, or high order volumes.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking information may take 24–72 hours to become active after shipment.

Shipping Charges

Shipping costs (if applicable) will be displayed during checkout before your order is completed.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Graana's Kitchen cannot be held responsible for delays or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Delayed Shipments

While we work hard to deliver every order on time, unexpected delays caused by shipping carriers, customs, or other external factors may occasionally occur.

We appreciate your patience and understanding.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible.

We will work with the shipping carrier to resolve the issue promptly.

Contact Us

If you have any questions regarding shipping, please contact us.

Email: graanaskitchen@gmail.com

Phone: +92 335 5708932